West Herr Mazda of Canandaigua Testimonials A sincere THANK YOU to all our favorite customers!
I would highly recommend West Herr. They have the best salespeople with amazing customer service. They make car shopping easy and always go above and beyond to make sure you are getting the best experience!
My new car shopping experience at West Herr Mazda in Canandaigua was wonderful! Caleb Mitchell, the sales man assisting me was very professional, knowledgeable ....providing a great positive reflection on West Herr and the Mazda Co. While at West Herr....I not only met Caleb, I also met Justin the manager, Mark, Chris and Kim! The car buying experience could not have been better at West Herr Mazda!
Great service department. Very knowledgeable and helpful. Elyjah and his team did a quick job on oil change and tire rotation for my car car
This dealership was great! No pressure, kind, and knowledgeable staff. Chris Jay took great care of me. He got me the car I hoping for.
Caleb Mitchel did a great job and had excellent follow through after the sale also.
I had a couple accessories installed on my Civic. The staff couldn’t have been more helpful. Also, the building was spotless and had a very comfortable waiting area. I will definitely return.
Great service experience. All work done as promised and car was ready when requested. I would recommend in the future. Nice clean facilities. Thank you.
So many adjectives can describe this team. Jus let a few include, kind, professional, knowledgeable, caring, patient, and AMAZING! If you want to work with good people, come here! They will take as much time as you need to get you in the right car! Corey, Ryan, Justin and Mark were so amazing! Will continue buying here and recommending this team to everyone as long as thinks team is here!
From the moment I walked in, the team was very friendly! I had no idea what kind of car i wanted and they provided me with their time, and expertise to help me decide! Hours of their time was taken up with many test drives. They were always kind and patient. Corey, Ryan, Justin, and Mark are the REAL deal! If you need a car, you have to go see this team!
We just purchased a car from West Herr Mazda of Canandaigua. The process was terrific and seamless. Chris Jay drove from Canandaigua to the Williamsville West Herr Toyota dealership to start the process and then, on his day off, drove back to Williamsville to complete the sale. This is service above and beyond. West Herr is a terrific dealership and I highly recommend them. Special thanks to Chris Jay for all he did for us!
Amazing service highly recommended went picked up new car in and out in time for the bills game go bills go Josh Allen go me go you
I took my 2017 CX-5 for a C service, an inspection and an oil change. I needed new brakes and I had to have a new filter installed due to a critter living in my CX-5! The information was shared with me in a friendly, respectful manner. The service was excellent as always!
West Herr service was excellent! Very easy to make the appointment and minimum wait time! Suggestion - send only one service reminder. I received a reminder every day for five days.
At Ontario Mazda I feel like I am being treated honestly and all recommendations are thoroughly explained before any work is performed. Friendly, helpful staff.
The staff was friendly and knowledgeable and the service was completed in a timely manner.
Bought my first Mazda here. Today was the first oil change. Thanks to Jeff in service, and all the other guys who work there too.
Ontario Mazda service was excellent! Very easy to make the appointment and service was done right! Recommendations were super helpful! Will be back!
Ontario Mazda is the absolute best car dealership that we have ever worked with! Thank you Ontario Mazda!
Friendly staff and an excellent service department. I couldn’t be more satisfied with buying a car here
Excellent experience with the salesman and other staff. I would recommend Ontario Mazda to anyone. I am very pleased with every aspect of the transaction
I just purchased my first Mazda. I went to Ontario Mazda and had a great experience. I made an appointment ahead of time and the salesman had the car I was interested in already for a test drive. The buying process was fairly painless and their first offer for the car plus trade-in was very close to my research number. I countered and they accepted. The pick up process went very smoothly and our salesman spent enough time with us so we had everything setup just right. We are very pleased with Ontario Mazda.
I have been coming to Ontario Mazda with my vehicles since 2007 and always get great service.I have purchased 4 vehicles thru them and they are great to work with
The customer service was great, my inquiries were answered quickly and I found the process to buy a used car was easy and efficient. Thank you
Just dropped off for oil change at 4 PM and had ready by 8:30 the following morning . Great service always. Thanks to John & Tyler
I called needing to have service right away and Tyler fit me in on the same day without hesitation. No questions asked. That’s what you call good customer service!
Our Service Is Unmatched
The service team at West Herr Mazda of Canandaigua has been factory-trained to provide you with exceptional service and ensure your vehicle is performing at its best.


Take One Step Closer
If you're in the market for a new Mazda, take the first step by applying for financing. We'll work with you and our network of banks to get you in the right loan for the right vehicle.
West Herr Mazda of Canandaigua Canandaigua, NY
2337 Rochester Rd, Canandaigua, NY 14424
Hours
Sales
- Monday - Tuesday, Thursday: 9:00 AM - 7:00 PM
- Wednesday, Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 5:00 PM
Service
- Monday: 7:30 AM - 7:00 PM
- Tuesday - Friday: 7:30 AM - 6:00 PM

Welcome to West Herr Mazda of Canandaigua
West Herr Mazda of Canandaigua is a family-owned and operated auto dealership offering top-quality sales, service, parts, and financing for new and used Mazda cars in beautiful Canandaigua, New York. Our customers keep coming back, because they know we’ll do everything we can to help them make the best, informed buying decision. We’re committed to providing you with friendly, helpful service for all things automotive, and our dedication to customer service has earned us Mazda Motor of America’s Customer Satisfaction Award.
We take pride in our customer service because we take pride in our customer.
At West Herr Mazda of Canandaigua, we make buying or leasing a new or used car, truck, SUV, or van effortless and trouble-free. Whether you are looking for a new Mazda vehicle, a used Mazda vehicle, or used vehicles from other automakers, you can find you that vehicle at our dealership in Canandaigua, New York, today. You will find popular Mazda models like the Mazda CX-5, Mazda CX-30, and Mazda CX-9, just to name a few, among the selection of powerful vehicles that are as safe as they are sleek.